Services
Four ways to work with us.
Each tier is a different commitment. Most engagements start with an audit. Some scale up. A few skip directly to the right answer.
01
Audit
A two-week structured diagnostic of your Shopify and operational stack. You leave with a written assessment, an integration map, and a prioritized list of fixes — whether or not you hire us for the work.
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- Timeline
- 2 weeks
- Deliverable
- Written assessment + integration map + 90-minute walkthrough
- For
- Anyone past $2M who suspects things are worse than they look. They are.
02
Build
A scoped implementation engagement. We design and build one major system end-to-end — inventory reconciliation, order routing logic, reporting layer, returns automation. Real code, real tests, real handoff.
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- Timeline
- 4–8 weeks
- Deliverable
- Working system + documentation + 30 days post-launch support
- For
- Teams who know what they need built and want it done well, the first time.
03
Overhaul
A larger, multi-system engagement. The audit plus two to four builds, sequenced. For businesses where the operational stack is genuinely broken across multiple surfaces and needs coordinated repair.
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- Timeline
- 3–5 months
- Deliverable
- Multiple systems, coordinated migration, full documentation, team training
- For
- $10M+ businesses with real problems and the budget to fix them properly.
04
Retainer
Systems on call. A standing relationship for businesses that want us around when things change. Maintenance, small builds, audits of new tools before you install them, and ops team advisory.
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- Timeline
- Quarterly commitments, auto-renewing
- Deliverable
- Monthly hours, standing Slack, quarterly reviews
- For
- Past clients who don't want to lose access to us. Sometimes new clients who already know what they need.
On pricing
We don't publish prices because the right price for your engagement depends on the shape of your stack, the urgency of your situation, and what's already broken.
We will, however, quote you before we start. No discovery-phase roulette. No "it depends" without a number attached. The audit exists in part to make accurate quoting possible — by the end of two weeks, we know enough about your business to commit to a real number for the build.
For reference: audits start mid-four figures. Builds run into five figures. Overhauls are six. Retainers are billed monthly. We're happy to share specific ranges in conversation.
What we don't do
We work on backend systems and operational infrastructure. We refer everything else to people who do it well.
That means: no theme design, no copywriting, no paid media, no SEO retainers, no rebrands, no logo work. If you're looking for those, we know good people. If you're looking for the systems your store actually runs on — that's us.
Not sure which tier fits?
Start with a 30-minute call. We'll tell you which one your situation actually needs.
Book a call →Or email us at hello@cauldronstudio.com.